Privacy Policy | globalsisterhood.org

t Global Sisterhood PBC (“Global Sisterhood,” “we,” “us,” or “our”), your privacy and trust are our top priority. This policy explains what information we collect, how we use it, and your rights over your data.

Our website address is: https://globalsisterhood.org.

1. The Information We Collect

We collect information to provide you with our services, manage your membership, and send you relevant communications.

A. Information You Provide to Us (Personal Data)

You give us this information when you register, enroll in a course, or make a donation.

Contact & Identity Data: Your full name, email address, and phone number.
Demographic Data: Your city, country, and state/province (used for community building and organizing retreats).
Payment & Financial Status: Information about your course payment status (e.g., “Paid in Full,” “Minimum Payment”) and donation amounts. Note: We do not store your full credit card details. They are securely processed by our payment providers (like Stripe or PayPal).

B. Data Collected Automatically (Interaction Data)

This data is collected as you use our website, programs, and interact with our emails.

Website Usage Data: Your IP address, browser type, and user agent string (used to help us detect spam).
Membership & Program Data: Dates you enrolled in programs (e.g., Moon School, Facilitator Path), membership status (active/inactive), and your user profile data if you register on our site.
Email Interaction Data (via FluentCRM): Whether you open our emails, click on links within them, and your subscription/unsubscription history.
Source Data: How you found us (e.g., a registration URL or method used to add you to our list).

2. How We Use Your Information

We use your data for the following key purposes:

Program Administration: To enroll you in courses, grant you access to materials, and manage access dates.
Personalized Communication (Segmentation): To send you highly relevant and personalized emails and offers based on your enrollment status and interests.
Customer Support: To answer your questions and resolve issues related to your account or enrollment.
Security & Anti-Spam: To check visitor comments through an automated spam detection service and to include your IP address if you request a password reset.
Legal & Reputation Compliance: To maintain a healthy email list, comply with anti-spam laws, and verify non-existent emails (“hard bounces”) with services like Mailgun.
Internal Analysis: To understand program popularity and how our community engages with our content and newsletters.

3. How We Share Your Data (Third-Party Services)

We work with trusted third-party service providers to run our mission. Your information is only shared with them as necessary for them to perform their contracted services and is subject to their own privacy policies.

Service	Purpose	Data Shared
FluentCRM	Email Marketing and Segmentation	Contact Information and Interaction History
Mailgun	Email Sending Service/SMTP	Email address and Message Content
Payment Providers (Stripe, PayPal)	Securely Process Payments and Donations	Limited Payment Details (No full card number)
Gravatar	Profile Picture Display for Comments	Anonymized Email String (Hash)

You can view the Gravatar service privacy policy here: https://automattic.com/privacy/.

4. Special Provisions & Website Functionality

Comments

When you leave comments, we collect the data shown in the comments form, your IP address, and your browser user agent string to prevent spam. After comment approval, your profile picture (if you use Gravatar) is visible to the public next to your comment.

Media

If you upload images, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract this location data from images on the website.

Cookies

Comments: You may opt-in to save your name, email, and website in cookies for convenience (lasts one year).
Login: Cookies are set to save your login information (lasts two days) and screen display choices (lasts one year). If you select “Remember Me,” your login persists for two weeks.
Content Editing: An additional cookie is saved when you edit or publish an article, expiring after 1 day.
Temporary: A temporary cookie is set on our login page to check browser cookie acceptance and is discarded when you close your browser.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). This external content behaves as if you visited the other website and may collect data about you, use cookies, and monitor your interaction, especially if you have an account and are logged in to that external website.

5. Data Retention

We keep your personal information as long as your account is active or as needed to provide you with services.

Comments: Comments and their metadata are kept indefinitely to allow for automatic approval of follow-up comments.
Registered Users: We store the personal information they provide in their user profile. All users can see, edit, or delete their information at any time (except their username).
Unsubscribing: If you unsubscribe, we retain your email address on a suppression list to ensure we do not send you future emails.

6. Your Data Rights

You have rights regarding the data we hold about you:

Access: You can request a copy of the personal data we hold about you.
Rectification/Editing: All registered users can edit their personal information at any time.
Erasure (The “Right to be Forgotten”): You can request that we erase any personal data we hold about you, excluding data we are legally or administratively obliged to keep.
Opt-Out/Objection: You can always object to data processing or unsubscribe from our emails at any time using the “Unsubscribe” link at the bottom of all our emails.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Global Sisterhood PBC

Attention: Privacy Officer

Email: support@globalsisterhood.org